Verizon reports parents should guide kids on using AI chatbots in social media, addressing issues like accuracy, sources, and ...

Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

People have been seeking out health information online since the dawn of the internet. And now, tens of millions of people ...

Covariant, a robotics start-up, is designing technology that lets robots learn skills much like chatbots do. By combining camera and sensory data with the enormous amounts of text used to train ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical examples here. Imagine a world where your call center operates smoothly ...

Artificial intelligence is rapidly becoming more common in day-to-day life, from scrolling social media to ordering fast food ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

A BBC investigation revealed a simple way to get AI chatbots to spit out misinformation. Google and other AI companies are ...